Payments & Charges
TestIQ | I don’t recognize a subscription or recurring payment
All subscription charges are governed by our Terms & Conditions, which are accepted during the sign-up process.
When creating an account, subscription pricing is clearly displayed, including the trial price and the standard subscription rate that applies after the trial period.
You are required to review and confirm these details before completing registration.
Trial and subscription activation
Every subscription starts with a free 7-day trial.
If the subscription is not canceled during the trial, it automatically converts to the selected paid plan.
After signing up, a confirmation email is sent that includes:
- your subscription terms
- details about upcoming charges
- trial period duration
- the regular subscription rate
- instructions on how to cancel
Automatic renewal and billing
Subscriptions are set to renew automatically unless canceled in advance.
To avoid being charged for the next billing cycle, cancellation must be completed before the renewal date.
You can cancel your subscription at any time through the self-service portal.
Payment authorization
By completing the sign-up process, you authorize automatic payments and recurring subscription charges in accordance with our Terms & Conditions.
Payments are processed using industry-standard, PCI-compliant payment systems, and billing occurs automatically on each renewal date.
Pricing overview
Subscription pricing follows this structure:
- Days 1–7: Free (trial period)
- Day 8 onward: your selected subscription rate applies
You always have the option to cancel before the standard subscription rate begins.