TestIQ | Privacy Policy
1. Definitions & Key Terms
| Term | Meaning |
|---|---|
| TestIQ / "we" / "us" | TestIQ, a product brand operated by HotLead Agency, LLC, the controller of your personal data. |
| Service | All features, tools, assessments, and content provided at test-iq.site and related subdomains. |
| User / "you" | Any individual who accesses or uses the Service. |
| Personal Data | Any information that identifies or can identify you as an individual. |
| Processing | Any operation performed on personal data (collection, storage, use, deletion, etc.). |
| Cookie | A small file stored on your device; see our Cookie Policy. |
2. Scope & Introduction
This Privacy Policy describes how TestIQ collects, uses, and protects information about you when you use our cognitive assessment service. It applies to all users worldwide and all versions of the platform.
By using the Service — including clicking "Continue" in our email-collection screen — you acknowledge that you have read this policy and consent to the data practices described herein.
We may update this policy from time to time. Material changes will be communicated by email to registered users or via a prominent notice on the website. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.
3. Data We Collect
Account & Contact Information
- Email address (required to access results)
- IP address and approximate geolocation
- Last sign-in timestamp
- Phone number (collected by payment processor only, if applicable)
Test & Usage Data
- IQ score and percentile result
- Test completion timestamp
- Features used and navigation behavior
- Time spent on the platform
- Device type, operating system, browser, and screen resolution
Individual test answers are processed in real time and are not stored after the session ends.
Payment Information
Payments are processed by Stripe, Inc. We receive only non-sensitive, tokenized payment data: card brand, last four digits, and expiration date. Full card numbers are never stored by TestIQ.
Technical Data
- Performance metrics and error logs
- Cookies and similar tracking technologies (see our Cookie Policy)
4. How We Use Your Data
Primary Purposes
- Creating and managing your account
- Authenticating your identity and securing your session
- Delivering your IQ score and report
- Processing payments and managing subscriptions
- Responding to support requests
Marketing Communications
By providing your email address and clicking "Continue," you agree to receive transactional emails (your results, subscription receipts) and, where applicable, marketing communications about TestIQ products. You may unsubscribe at any time using the link in any email or by contacting help@test-iq.site.
Secondary Purposes
- Service improvement and analytics
- Bug detection and resolution
- Product development and A/B testing
- Legal compliance and fraud prevention
5. Legal Bases for Processing
| Purpose | Legal Basis |
|---|---|
| Delivering the service and results | Performance of contract (Art. 6(1)(b) GDPR) |
| Payment processing | Performance of contract |
| Marketing emails (EU/UK users) | Consent (Art. 6(1)(a) GDPR) — withdrawable at any time |
| Marketing emails (US users) | Legitimate interest / CAN-SPAM compliance |
| Analytics and service improvement | Legitimate interests (Art. 6(1)(f) GDPR) |
| Legal obligations and fraud prevention | Legal obligation / legitimate interests |
6. Data Storage & Security
Personal data is stored in secure data centers. Encrypted channels (TLS) are used for all data transfers. We apply industry-standard safeguards including:
- Encryption at rest and in transit
- Role-based access controls and authentication
- Continuous monitoring and security audits
- PCI-compliant payment processing via Stripe
- Regular backups and disaster recovery procedures
In the event of a confirmed data breach affecting your personal data, we will notify you and relevant regulatory authorities within legally required timeframes.
7. Third-Party Services
We work with trusted third-party providers to operate the Service. These include:
- Stripe, Inc. — payment processing
- Google Analytics — usage analytics (anonymized data)
- Email delivery and infrastructure providers
- Cloud hosting and security providers
These providers act as data processors on our behalf and are contractually bound to protect your data. We do not sell your personal data to third parties.
8. Email Collection & Consent
After completing the IQ test, you are prompted to enter your email address to receive your results. The screen displays the following notice:
"TestIQ guarantees the confidentiality of your personal information. By clicking the 'Continue' button below, you confirm that you have read, understood and accepted TestIQ's Terms and Conditions and Privacy Policy."
By clicking "Continue," you consent to: (1) receiving your results by email, (2) receiving product updates and marketing communications from TestIQ, and (3) the data processing practices described in this policy.
You may withdraw consent at any time by unsubscribing via any email we send or by contacting help@test-iq.site.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
| Right | Description |
|---|---|
| Access | Request a copy of the data we hold about you. |
| Correction | Request correction of inaccurate or incomplete data. |
| Deletion | Request erasure of your personal data ("right to be forgotten"). |
| Portability | Receive your data in a structured, machine-readable format. |
| Objection | Object to processing based on legitimate interests or for marketing. |
| Restriction | Request restriction of processing in certain circumstances. |
| Withdraw consent | Withdraw consent at any time (does not affect prior lawful processing). |
These rights apply under GDPR (EU/EEA/UK), CCPA/CPRA (California), PIPEDA (Canada), and other applicable laws. To exercise any right, contact us at privacy@TestIQ.com. Identity verification may be required.
10. Data Retention
- Account data: retained while your account is active
- Billing records: retained as required by applicable law (typically 7 years)
- Analytics data: retained for service improvement purposes (aggregated and anonymized)
- Security logs: retained for limited periods consistent with security needs
- Inactive accounts: accounts with no activity for 365 days may be permanently deleted
You may request deletion of your data at any time. Deletion requests are subject to identity verification and processed within 30 days.
11. Children's Privacy
The Service is intended solely for users aged 18 and older. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has provided data to us, please contact privacy@TestIQ.com and we will promptly delete it.
12. Policy Changes
We may update this Privacy Policy to reflect changes in law, our services, or security practices. Material changes will be communicated by email and/or by a notice on the website at least 14 days before taking effect. The "Last updated" date at the top of this page reflects the most recent revision.
13. Contact Us
For questions, requests, or complaints regarding your privacy:
- Privacy email: privacy@TestIQ.com
- Support email: help@test-iq.site
- Help Center: test-iq.site/help-and-support
- Postal address: 131 Continental Dr, Suite 305, Newark, DE 19713, USA